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We (Creu. Arts & Crafts) provide an online platform to sell, buy, or make an offer on works of art which are shown on our website https://www.creuartsandcrafts.co.uk.
By using or accessing our website, you agree and acknowledge that you are bound by the terms set out on this page whether you register with us or not.
By buying, swapping, or selling an artwork or by posting content to the website, you agree and acknowledge that you are bound by the terms set out on this page whether you register with us or not.
If you are aged under 18 years old, you may not create an account and you may not use this site.
Basic definitions in these terms
This agreement defines:
Buyer's any individual or business who buys works of art via our website.
Seller's any individual or business offering works of art for sale or to be swapped via our website.
Works of art 's any of the works which are offered as for sale on our website.
Our website : the software and hardware which is or supports, in its entirety, our website.
Content material of any sort which is published on our website with our consent, whether by us or any third parties.
Material content of any kind which is posted on our website by you.
We/Us Creu.Arts & Crafts
The relationship we have with you
The terms & conditions here apply:
To you as someone who visits our website (as far as this context will allow) or
To you as someone who is a buyer or swapper, or a potential buyer of works of art.
Your order will be accepted via PayPal and/or via additional facilities (credit card). We will send you an email to confirm details of the purchase you've made and to inform you when your order will be dispatched.
Any obligations which are contractual arising from you buying the seller's work of art are not our responsibility they are the responsibility of you and the seller alone. We merely take your payment on behalf of the work's seller.
Unless it is expressly described in these terms, there is no responsibility placed on us in relation to your orders from any seller, or in relation to the works of art from any seller.
There is no guarantee that works of art shown on our website are available at all times.
You will get a complete refund if a seller does not make available a work of art which you have bought.
If you buy works of art from us in the future in an arrangement of any kind which doesn't include paying through our website, the terms set out here will still apply.
The terms set out here may change occasionally. Please note that the terms which apply to your purchase are those set out here on the day you make an order or access our website.
The account you have with us as a buyer or seller
You agree that the information you have given us about yourself is accurate, complete, and up to date. You also agree that you will continue to do this.
When you use our website, the responsibility for ensuring your account deals and password remain confidential, and the prevention of any unauthorised individual from accessing and using that account, rests with you alone.
Any activity which happens via your password and account is your responsibility and you agree to accept that. You must inform us immediately if you have reason to believe an unauthorised individual has gained access to your account without your permission. You must also immediately log into your account and change the password.
We may refuse you permission to gain access to our website we reserve that right.
You may not place any contact details in the packaging of your works of art. We do not allow direct correspondence between buyers and sellers except where there is a swap.
We retain the right to take down and cancel your account without any prior notification if you breach our terms in any way. You will remain liable for any outstanding payments to us.
Payments and prices
We reserve the right to cancel subscriptions. This can be done at any time and partial monthly terms will not be refunded.
For those registered for or who have liability to pay VAT you must conform to the regulations if you use our website.
On occasion, we may off a sale of works of art. These will be held across the whole of our website with up to 15 per cent off the sale prices displayed.
If it's required, VAT will be taken off at the point of payment if you live outside the UK.
Information we give about rates of exchange is an approximate, and rates can vary.
Our delivery terms
Works of art are normally dispatched within five working days. We email buyers a tracking number so they can follow their package's progress.
However, we cannot be liable for any delays to delivery liability rests with the seller to dispatch within the agreed timescale and with the postal services or couriers used to delivery in a timely fashion.
We are in no way liable for the postage and packaging costs of goods sent by sellers to buyers who purchase via our website. That cost rests with the seller.
Please note - it is the sellers responsibility to ensure that the items sold is correctly and safely delivered. This means that you are solely responsible for the packaging and delivery of the item sold.
It is your responsibility to properly insure your art or craft work.
Works of art are delivered to international destinations. If they are sent outside the EU, you are liable for any taxes and duties on import. We are in no way liable for these taxes and duties. Contact customs officials in your country to ensure you have the correct details. Use the details on our Contact Us page to email us if you have any questions.
Deliveries back to the artist as returns are governed by our returns policy.
We are in no way liable for damage which occurs during shipping. Damaged items may be returned to the seller for a full refund. The policies governing returns are set out in our returns policy. See advice on safe packaging here:
We are not liable for insuring your work of art. Sellers must adequately insure their items before dispatch, and buyers who are returning items must ensure they are insured adequately. Our terms are governed by our returns policy.
Our policy on cancellations
Please see our returns policy for the terms relating to cancellations.
Only account holders who live in the UK are eligible to participate in swaps.
We hold pre-authorised payment on PayPal for the sale price of the work of art you want to swap until both of the parties complete the transaction.
We are under no obligation, contractual or otherwise, when it comes to swaps.
Any agreements for swapping are made between two holders of accounts.
Swaps are final transactions they cannot be cancelled.
Restrictions on imports, duties, and overseas taxes
The responsibility for taxes imposed in your country and duty on import is yours. Please check the information from your local customs service.
We reserve the right to improve or change our website, its content, or any of the works of art. This can be done without any advanced notice and at any time.
Our IT support team has worked hard to ensure images of the highest quality are placed on our website. However, computers show images in different formats, so we cannot offer any warranty for how correct the colours are when you view works of art on your computer.
The content on our site may include some errors in typography or inaccuracies in technical terms.
We offer no warranty and make no statements whether implied or express regarding:
Whether the works of art are adequate or appropriate to your purpose
Whether content published on our website by a third party is true
Whether the condition, fitness, or saleable qualities of the works of art are useful for a purpose except that for which they are generally used we also offer no implication of warranty for that
Whether your computer, software, or telecoms connection is compatible with our website
Links to other websites outside our control and power could be shown on our website.
We are not liable for the content of any such website to which we link and we are not liable for any damage or loss which arises from you using these websites. You acknowledge and agree to this disclaimer.
We accept no liability for any loss (consequential, special, or indirect) or damages of any kind which comes from lost data, usage, revenues, or profit, which arises from or in connection to the use of our website by you or toe buying of works of art via our website. This provision applies whether this occurs as a result of a contract, or negligence, or otherwise.
If any obligation, condition, or term on our part (an implied term) is implied into our conditions legally, the liability we face is limited to the value of the services or goods you have bought ie. limited to the permitted maximum under the law.
Rights to intellectual property and content on our website
The provider of the content on our website retains the rights to intellectual property including copyright.
That includes the providers of the works of art and any other provider of content, and includes copyright of images, logos, text, icons, graphics, clips of audio, downloads of digital items, software, and data.
The compilation and designs of all of the content on our website is also a matter over which we claim a copyright. We and/or the other provider of content retain the rights of ownership and title.
You shall not publish, transfer, transmit, distribute, reproduce, perform, change, display, copy, sell, exploit in any way, or create works which are derivative from any of the content on our website ? whether in part or in whole.
You shall not use our logos, name, or trade-marks, or any content whether on your website or that of another person or business.
The material you publish
You must own the copyright of or are legally entitled to use any material you post on our website. You must accept all responsibility and risk for this material and posting it on our site means you warrant that you do have permission to use it. Posting on our site also means you give us permission to publish, copy, edit, translate, distribute, and use your material in other ways for advertising and marketing purposes.
You shall not offer any work of art or print for sale if it infringes the law or regulations relating to copyright. You shall not upload it to our site.
You must be the owner of the copyright for an original work of art, or the creator, if you offer prints of it for sale on our website.
We may require you to show us an ID issued by a government of another similar document which shows identification.
Posting on our website means you accept any works of art sold or swapped via is free from disputes over intellectual property or restrictions on copyright.
Even after sale, the creator retains copyright of the work of art.
The security of our system
We retain the right of editing, modification, or discontinuance of our website.
We also retain the right to modify these terms without any notice.
We do not guarantee secure or uninterrupted access to our website and its operation may be disrupted or interfered with because of circumstances beyond the control of Creu.Arts & Crafts. This is acknowledged and agreed by account holders.
Even though we will do what we can to maintain our site so you can have constant access, there will be occasions when this use could be interrupted.
You will not, nor will you allow, anyone else to compromise or attempt to compromise our website's security. You agree to that.
You shall not use any kind of software tool to extract data from our website. This will be seen as a violation which is unlawful in several jurisdictions. You understand that, and understand that contravening such a law could result in a criminal prosecution.
Our policy for acceptable use
You agree that you shall not allow any other person to use our website to publish or post material including:
Commercial sound files
Content which is in violation of an established jurisdiction's law
Software which is not licensed
Software which helps or promotes phishing, password cracking, hacking, emulators, or IP spoofing
Links to any material described in this section
Material which is pornographic
Material which promotes animosity towards people on grounds of race, gender, or colour, or which promotes discrimination
You shall not use our services to send spam. This includes sending unsolicited messages or those which provoke recipients to complain, in bulk, junk mail, using lists to distribute messages to people who have not given their permission specifically to be on that list or in that process, repeatedly and excessively posting messages to news groups which are off the topic, repeatedly and excessively cross posting, the harassment of another use of the Internet by email including, but not being limited to, sending libelous, obscene, or threatening material, or any material which could be said to be offensive, inappropriate content or communications to someone aged under 18.
Limits on liability/indemnity
Creu.Arts & Crafts, its employees, officers, and affiliates are held harmless from any demand or claim, including legal costs and fees, made by third parties because of or arising from account holders using our website, any violation of this agreement, or any violation of the law by holders of accounts. You agree to this.
We will communicate by email when we communicate with you. You agree that these communications by email are binding contractually in the same way as a paper signed properly and sent by the mail.
We accept no obligation, contractual or otherwise, over services or goods offered to you without a specific charge. You agree that they are deemed to be provided free and must not be associated with other services or goods for which a charge is levied.
No obligation or benefit will be conferred on third parties by this agreement or by our website.
If any of these terms is held to be invalid, void, or unenforceable by any jurisdiction at any time, then that term will be treated as reduced or changed only to the extent which is minimally necessary to comply with the law of the jurisdiction and to prevent it from being judged void. It will then be binding in that reduced or changed form. Every provision will be interpreted as being severable and will not affect any other terms in any way.
Any waiver we exercise, relating to any right, provision, or power in this agreement, will not operate as a waiver of another right, or of that same right at any time in the future. Any delay of any right or power shall not be interpreted in any way as a waiver.
We do not accept liability for a breach of the obligations we owe resulting from a cause beyond our reasonable control this includes strikes by our employees.
Our Room View on our product pages is for guidance only. We accept no liability if the size of a work of art does not equal its representation on our website when it is purchased.
This agreement is drawn up under the law of England and Wales and is governed by it. The courts of England and Wales will have exclusive jurisdiction over it.