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What Are Cookies As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies... How We Use Cookies We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use. Disabling Cookies You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. The Cookies We Set If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences. Third Party Cookies In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. More Information Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods. Email:sales@creuartsandcrafts.co.uk

FAQ's For Art Buyers

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FAQS FOR BUYERS

Your questions answered!

From setting up an account to making payments, we’re here to help you. If you have a question we don’t answer here, please contact us and we’ll get back to you – usually within 24 hours.


How can I buy work on Creu?

It’s simple! Browse, find a work you love, and add it to your shopping cart. Then, go to the checkout. You don’t need to create an account to buy,

but opening an account with us is a great way of saving your favourites and hearing about our special offers.


How can I start an account?

Click on the ‘Create Account’ button on our home page and follow the simple steps


What should I do if I can’t login?

Go to the ‘Login’ link on the top of the page, then enter your email and password. If that still doesn’t work, please contact us.


What sort of works do you exhibit in your online gallery?

We’re proud to show a range of works – from sculpture and ceramics to paintings and photography. The two things which unite them are they’re all the best quality items and they’re all created by artists and designers based in Wales and the UK.

Our artists range from well-known and established professionals to new talent. We keep a close eye on emerging, student artists for fresh and exciting work.


Do you sell prints of original artworks?

Of course! We understand that prints are a popular way for buyers to bring original Welsh and UK art into their homes. They’re an affordable present for special occasions like birthdays, Christmas, Valentine’s Day, Weddings, or Retirements.

Browse our print gallery to find something you love – there’s something for every occasion. 


Open and limited edition prints - what’s the difference?

Open edition – an unlimited number of prints produced from an original.

Limited edition – an edition with a set number of prints. They’re more valuable as they are numbered separately and signed by the artist.


Does Creu stage online exhibitions?

We do. Sign up for our newsletter to hear about our frequent exhibitions and get our updates. 


I love a great deal – how do I know I’ve got one?

The prices of our works depend on several factors like the reputation of the artist and the market value of their pieces.

If you choose a piece by a well-known professional, prices for their work have generally been established over a long period and are justified by the acclaim of critics and the public. You would expect to pay a premium for their talent, experience, and the high quality of their work.

If you’re looking to make a long-term investment, take a look at works by part-time, student, and emerging artists.

It’s a great opportunity to spot talent at an early stage. It’s worth remembering that the price of works usually rises throughout an artist’s career.

Artworks also tend to rise in price in a buoyant financial climate.

What you’re buying is special. It’s a unique piece upon which the artist has spent time, their experience, and their talent. They deserve a fair offer for their efforts.


Is your Room View option to an exact scale?

It’s there to give you an idea of how the work could look ‘in situ’. Although it’s pretty accurate, it is for guidance only.


What payment options are there?

We accept all of the major credit cards including MasterCard, Visa, Discover, and American Express, and we accept debit cards through PayPal.

You don’t have to share your financial information if you’re making a one-off payment. It’s free, we don’t impose transaction fees, and you don’t need to have a PayPal account.


Is your payment system secure?

This is something we take very seriously. We do the following to make our system secure:

• We don’t store financial information on our servers.

• Any other sensitive information from customers is encrypted, we use SSL (secure socket layer) technology, and we use dedicated, secure servers.

• We use multiple layers of security.

• We adhere to best practices wherever possible.

"Creu – the creative way to buy and sell art and crafts"